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Contact

Contact Me

I offer an initial, complimentary consultation (20 minutes) to allow us to get to know each other. For any questions, you can reach me by phone or email.

Rijn en Schiekade 13

2311 AJ Leiden

fenten@flourishtherapynl.com

Tel: +31 6 30602581
 

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Making an Appointment

I offer an initial consultation session free of charge to get to know each other. This session helps us determine whether we would like to work together and whether I possess the necessary expertise to assist you with your specific needs.

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Intake

During our initial conversations, we will explore the nature of your concerns and their underlying factors. This phase, often referred to as the "intake," involves a thorough analysis. Every individual is unique, and so are their issues. By meticulously mapping your concerns, we can formulate a customized and tailored treatment plan

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Consultation

Following the completion of the intake, we will engage in a consultation to develop a treatment plan together. We will discuss the findings from the intake and establish a suitable treatment proposal. The treatment plan will also encompass agreements regarding the duration and frequency of our sessions.

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Treatment

Upon your agreement with the proposed treatment plan, therapy commences. We will regularly select moments to evaluate our progress, ensuring that we remain on the right track and addressing any additional areas you'd like to work on.

The quality of the therapy is periodically reviewed during intervision consultations with my colleagues and supervisor, ensuring the effectiveness of the treatment.

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ROM-meetings

Throughout therapy, we will administer questionnaires at specific intervals to monitor your progress. These assessments are known as Routine Outcome Measurements (ROM), and the results will be discussed with you.

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End of Therapy

An evaluation meeting will be held at the conclusion of therapy. The purpose of this meeting is to review the achievements and discuss how you can maintain the progress made.

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My Approach
Pricing

Treatment costs are in accordance with the government-set tariffs established by the Netherlands Healthcare Authority (Nederlandse Zorgautoriteit – NZA): 

Base rate per session (50min. face to face, 10 min. record keeping) = 110,27€.

 

I do, however, employ a sliding scale for pricing equity, which means that the session fee may vary based on your occupational status (e.g., student/employed/unemployed) and the potential for insurance reimbursement. Depending on your insurance policy, you may be eligible for coverage, and I recommend contacting your insurance provider for details about your specific policy.

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Complaints

I am deeply committed to providing you with the highest quality care, and I highly value your feedback and input. You are encouraged to actively participate in shaping your therapy with me at all times. I take any complaints or comments regarding my care and services very seriously. In rare instances where we are unable to resolve issues independently, you have the option to file a complaint with the NIP (Nederlands Instituut van Psychologen) or with P3NL, which also oversees the quality of service provided by NIP psychologists

Please find their complaint procedure here.

Full instructions for filing a complaint (in Dutch) here

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Cancelation/No-show tariff

If you wish to cancel an appointment, you must notify us at least 48 hours in advance by email or telephone.
If you do not cancel or do not cancel on time, you will be charged 75 euros.
No-show costs are not reimbursed by the health insurance.

Unfortunately I am not able to provide suitable treatment for

Psychotic disorders
Severe traumas
Acute suicidality issues
Forensic issues

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